The connectemc sender email address has the emc.com domain. Use the uemcli command “/sys/support/connecthome set” (Unity OE 4.2.0 or above) or service command svc_connectemc to update it to the one matching your company domain. Otherwise, Dell support cannot receive data from your system. [ Error Code: platform::check_connectemc_sender_1 ]

uemcli -d 192.168.1.41 -u admin -securePassword /sys/support/connecthome set -enable yes -smtpServer 212.x.x.x -emailFromAddr [email protected]